We see, read, and hear it daily: the hospitality and tourism industry is facing global staff shortages. If this is the case, then why is it that so many applicants are being ignored when they apply for a job?It probably goes without saying that not replying to applicants can have negative effects on a business's reputation, recruitment efforts and bottom line. Don’t forget, the potential applicant may even be a current customer.
First, let’s have a look at some of the reasons that companies may not acknowledge their applicants:
Overwhelming volume of applications: In a highly competitive job market, companies may receive a large volume of applications, making it difficult for them to respond to every candidate.
Lack of resources: Some companies may have limited staffing and resources, making it challenging to respond to every applicant in a timely manner.
Inadequate systems and processes: Companies may not have systems and processes in place to manage the high volume of applications, resulting in missed or delayed responses.
Poor communication practices: Some companies may not have clear communication protocols or may simply forget to respond to applicants.
Now let’s have a look at some of the specific impacts that not acknowledging or replying to an application may have on the business:
Decreased candidate satisfaction: Candidates appreciate knowing that their application has been received and considered, even if they are not ultimately selected for the position.
Damaged employer brand: A lack of response to applicants can damage a company's reputation as an employer and ultimately make it harder to attract top talent in the future.
Increased cost of recruitment: When companies fail to respond to applicants, they risk losing qualified candidates to competitors, which can increase the cost of recruitment in the long run.
Missed opportunities for diversity and inclusion: Not replying to applicants can also result in missed opportunities for diversity and inclusion, as applicants from under-represented groups may feel discouraged from applying in the future.
Decreased employee engagement: When companies fail to respond to applicants, it may even lead to decreased employee engagement among current employees, who may feel that the company does not value their contributions.
Loss of customers: You don’t know who you don’t know. The applicant might be a loyal customer or be close to people that are. Not replying might damage your reputation and lead to loss of customers.
Regardless of the reason, it is important for companies to acknowledge applicants and provide updates on the status of their applications, as this helps to build trust and maintain a positive reputation with potential employees and customers.
However, at Hospo.life we do understand that might be easier said than done. For that reason, we designed 'Hospo Jobs' in a way that it meets the needs and challenges of the hospitality and tourism industry.
Some of the key advantages of using Hospo.life for all your hospitality and tourism talent search are:
- An affordable global job site that suits all businesses and positions in the hospitality and tourism industry
- A place that doesn’t compete with other industries, so no loss of potential candidates to other industries
- Download a QR code and use it anywhere to direct candidates to your job post(s)
- If your business has a standard job template this can be attached to your job post
- The application process for candidates is super easy and fast
- No e-mails required to communicate with your applicants. Just provide an application status update with just the click of a button
- Find and employ casuals or any additional team members through ‘Hospo Professionals’
- Approach potential talent directly through your ‘Hospo Friends’ business account
- Always be visible with a dedicated business page, even when you momentarily have no job openings
In conclusion, it is important for companies to have a consistent and respectful process for acknowledging and communicating with applicants in order to build and maintain a positive reputation as an employer. Hospo.life is here to help - www.hospojobs.com.