SABA Hospitality

Hospo Suppliers

SABA Hospitality

Technology

Macau, Hong Kong

SABA Hospitality is a specialist solutions provider catering to the entire spectrum of the hospitality industry, like hotels, serviced apartments, vacation rentals, restaurants and many other businesses. Our award winning technology provides contactless, engaging and cost effective solutions in over 25 countries globally.

About Us

SABA Hospitality transforms the way hospitality operators communicate with guests to create unforgettable experiences for travellers around the world.

Combining the power of over 50 years of hotel experience and latest in machine learning technology, SABA Hospitality provides automated communication and digital food ordering platforms that create a truly frictionless guest journey.

Our digital hotel concierge answers all guest questions instantaneously via text, while also taking guest requests, restaurant bookings and collecting real time feedback. This reduces call volumes and frees up staff to focus on meaningful face-to-face interactions. The solution also provides instant access to property offers and specials, and gives guests the convenience of ordering food and drinks form anywhere, at any time, directly from their own mobile device. Currently being used by some of the largest and most well respected names in hospitality, our bespoke hotel solution was recognized by the industry professionals as the most innovative new hotel technology in 2019.

Following the success of our hotel specific solution, SABA Hospitality launched the first Virtual Host solution specific to short-term vacation rental properties in 2020. Also harnessing automated communication, our Virtual host automatically answers all guest questions, provides host recommendations, and allows for additional revenue streams through affiliate marketing. The platform not only provides guests a seamless and unique local experience, but it eliminates the repetitive questions and interruptions that disrupt the leisure and work time of property owners and managers.

With locations in Asia and Australia, our hard working and talented team is unique mix of travel enthusiasts, sports fans, parents, foodies, wine lovers and of course our beloved IT geeks. But one thing we have in common is that we are good fun, and love to speak with people from all around the world about their experiences in hospitality.

More Details

With our digital compendiums, mobile ordering platforms, and A.I. driven Chatbot technology, we digitize the guest experience to provide a more engaging and dynamic experience to guests of the most recognized and innovative brands worldwide.

THE SABA HOSPITALITY GUEST JOURNEY

A seamless experience is what all guests want, and all hospitality operators strive for. At SABA Hospitality, we offer a single integrated solution that provides a frictionless digital journey to surpass your guests' expectations, while allowing operators to manage everything from a single environment. It will WOW guests, make your life easier, and improve profitability.

THE TEAM

We are not a technology company, we are a team of hoteliers with a passion for technology. With over 60 years experience in hotel operations and technology, we not only understand the wants and needs of today’s guests, we build our solutions to fit seamlessly into the existing operational systems of properties of all sizes. Because it’s not enough for technology to be effective, it has to be easy for both guests and operators alike.

Products and Services

SABA Chatbot
Available Yes	Available Where Worldwide	Delivered From Macau, China	Est. Delivery Time 6 weeks
Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated communication platform that provides a quick and easy way for guests to communicate with a hotel or vacation rental property. Whether requesting services and amenities, asking a question, making a complaint, or seeking recommendations, our intelligent Chatbot provides responses instantly to the guest’s own mobile device, creating a seamless guest experience while removing workload off frontline staff. This easy to access guest service agent lives and breathes with guests from the moment they book, to the time they check out. And they don’t need to download a thing! The SABA Chatbot is that essential employee you never had, but always needed, to elevate the guest journey and free up staff to engage in more high value tasks.

Digital Dining
Available Yes	Available Where Worldwide	Delivered From Macau, China	Est. Delivery Time 6 weeks
Quick and easy for guests. Profitable and efficient for properties. Our digital dining solution gives guests a contactless and convenient way to order food and beverages directly from their mobile device, while providing properties and platform to increase revenue and reduce costs. People love ordering food and drinks online. It’s simple, fast and convenient, everything modern day service should be. Our contactless digital dining platform gives guests the power and flexibility to access in-room dining, poolside dining, table ordering and more, directly from their own mobile device. Integrate SABA Mobile ordering with your point-of-sale (POS) systems and payment gateways to promote end-to end order automation and a fast, frictionless transactional experience.

Digital Compendiums
Available Yes	Available Where Worldwide	Delivered From Macau, China	Est. Delivery Time 6 weeks
Promote a hygienic, contactless and engaged experience by allowing guests to access all hotel information via their own mobile device. Our fully customizable digital compendium delivers a world of experiences to guests, through their own mobile device, without any App downloads. Enhance the guest experience and empower them to explore your facilities, services and recommendations, while minimizing unnecessary touchpoints. Create a rich and immersive guest journey and integrate with existing property systems, so guests have everything they need for a smooth and seamless stay at their fingertips, in one central location.