- Advisory or Consulting: What’s the Difference?
- Advisory & Consultancy
- Advisors and consultants both provide guidance and expertise. However, there are some differences between the two.
- Author: HL Editorial Team
- Posted: February 2023
- AI, Automation and the Future of Hospitality
- Technology
- Technology is disrupting the hospitality industry - we need to ensure that our teams and businesses are prepared.
- Author: HL Editorial Team
- Posted: May 2023
- Building Strong Teams in Hospitality
- Talent & Culture
- Taking the time to build a strong and stable team provides rewards for both its members and the business.
- Author: Sonya B | T&C Leader
- Posted: January 2023
- Choosing the Right Hospitality School
- Education
- A hospitality education introduces fundamental skills and experience - here are some things to look for.
- Author: HL Editorial Team
- Posted: January 2023
- Cocktail Creation: The Essential Mixology Tools
- Food & Beverage
- Crafting a great drink needs more than a great recipe - these are the tools to have on hand.
- Author: Michael C. | F&B
- Posted: October 2023
- Collaborating for Success in Hospitality
- Leadership
- We must work together to succeed in our own businesses, but can we do more as an industry?
- Author: HL Editorial Team
- Posted: January 2023
- Collective Illusions at the Workplace
- Talent & Culture
- Leadership, diversity & inclusion, feedback, and company purpose are not the priority to the workforce.
- Author: Szilvia O | L&D Leader
- Posted: March 2023
- Compliments: the Benefits of Genuine Recognition
- Talent & Culture
- Giving compliments can create a culture in which employees feel appreciated, motivated and supported.
- Author: Sonya B | T&C Leader
- Posted: March 2023
- Do You Practice Good Business Etiquette?
- Advisory & Consultancy
- Good business etiquette can help build trust and foster positive relationships between colleagues, clients and business partners.
- Author: Antoine H | Biz Coach
- Posted: February 2023
- Emotional Intelligence: Why it’s an Essential Skill
- Talent & Culture
- Developing your EQ can help you become more effective in your relationships with others and achieve greater success.
- Author: Sonya B | T&C Leader
- Posted: February 2023
- Emotional Wellness: an Essential Part of Well-being
- Well-being
- Emotional labour is an expectation in hospitality - and yet its impact on wellness is not discussed nearly enough.
- Author: Anna C | Well-being
- Posted: September 2023
- Employee Marketing: Tips for Attracting Top Talent
- Talent & Culture
- Recruitment in hospitality is nearly as competitive as the race to capture guests - and the keys to success are similar.
- Author: Sonya B | T&C Leader
- Posted: June 2023
- Essential Soft Skills in Hospitality
- Talent & Culture
- Developing and honing these key skills can help you excel in the hospitality industry and provide exceptional service.
- Author: Sonya B | T&C Leader
- Posted: February 2023
- Food Photography Tips for Social Media
- Food & Beverage
- Taking professional-looking food photography is possible in any business with a little practice.
- Author: Michael C. | F&B
- Posted: March 2023
- Ghosting in Business: A Trend that Needs to End
- Business
- Ghosting in business is a concerning trend that leads to confusion, frustration and wasted time and resources.
- Author: Antoine H | Biz Coach
- Posted: February 2023
- Growing Risk: the Impact of Climate Change on Tourism
- Sustainability
- All sectors of the hospitality and tourism industry are highly vulnerable to climate change.
- Author: HL Editorial Team
- Posted: February 2023
- Hands Off! Touchless Wellness in the Modern Spa
- Well-being
- Whether traditional or taking advantage of new technology, contactless wellness is worth incorporating.
- Author: Anna C | Well-being
- Posted: July 2023
- How to Attract the New Hospitality Generation?
- Talent & Culture
- The hospitality industry struggles to find new hospitality talent, but why and how can we fix it?
- Author: HL Editorial Team
- Posted: January 2023
- Ignoring Needs - Competency Framework
- Learning & Development
- Competency frameworks may not always be applicable is that they often rely on a one-size-fits-all approach
- Author: Szilvia O | L&D Leader
- Posted: March 2023
- Is It OK To Make Mistakes at Work?
- Leadership
- Making mistakes at work can be a source of frustration, or when handled properly a potential opportunity for growth.
- Author: Sonya B | T&C Leader
- Posted: January 2023
- Leadership Skills in Hospitality
- Leadership
- What are the skills you need to have to be a good leader in the hospitality industry?
- Author: HL Editorial Team
- Posted: January 2023
- Let Me Check With My Manager!
- Leadership
- Find case studies and tips on how to create and lead a mature team in my book The Corporate Kindergarten.
- Author: Szilvia O | L&D Leader
- Posted: March 2023
- Managing Stress in the Workplace and Beyond
- Well-being
- Stress at work is normal, but there are ways to manage it so that it doesn't become overwhelming.
- Author: Anna C | Well-being
- Posted: February 2023
- Meetings: Strategies to Avoid Wasting Time
- Business
- Keep your meetings productive and efficient, whether they are daily catch ups or quarterly reviews.
- Author: Sonya B | T&C Leader
- Posted: September 2023
- Mental Health In Front Of Mind
- Well-being
- To improve mental health in the workplace, companies should focus on creating a culture that prioritizes mental health.
- Author: Anna C | Well-being
- Posted: February 2023
- My Entrepreneurial Journey So Far
- Entrepreneurship
- A personal entrepreneurship journey of challenges, opportunities and the 'Gun Factor'.
- Author: Wouter D | Founder
- Posted: January 2023
- Necessary Evil - Managing & Leading People
- Leadership
- This article will explore the challenges that come with leading people, and how to approach it effectively.
- Author: Szilvia O | L&D Leader
- Posted: March 2023
- Off-Boarding: Important or Not?
- Talent & Culture
- Off-boarding is the process of managing an employee's departure from a company.
- Author: Sonya B | T&C Leader
- Posted: April 2023
- Pouring Success: 10 Tips for Opening a New Bar
- Food & Beverage
- Opening a new bar is an exciting venture filled with possibilities, but it's also a challenging undertaking.
- Author: Michael C. | F&B
- Posted: September 2023
- Slow Tourism: Creating Authentic Experiences
- Travel & Tourism
- Travellers are seeking deeper meaning and authenticity in their experiences, making slow tourism a trend in 2023.
- Author: Beatriz M | Tourism
- Posted: February 2023
- Technology Trends in Travel and Tourism
- Technology
- By embracing technology, travel and tourism businesses can remain relevant, competitive and successful.
- Author: HL Editorial Team
- Posted: February 2023
- The 5 Dimensions of Wellness
- Well-being
- Personal wellness means finding your own way to balance both your physical and mental needs.
- Author: Anna C | Well-being
- Posted: September 2023
- The 8 Key Trends of Technology in Hospitality
- Technology
- The future of technology in the hospitality industry looks promising with many new and innovative solutions.
- Author: HL Editorial Team
- Posted: January 2023
- The Culinary Journey Begins: Tips for Aspiring Chefs
- Food & Beverage
- A career as a chef is much more than what you see on TV. Here are some factors to keep in mind as you start your journey.
- Author: Michael C. | F&B
- Posted: October 2023
- The First 18 Months: Tips for Settling into a New Role
- Talent & Culture
- Starting a new job, whether it’s your very first role or the latest of several promotions, can be both exciting and overwhelming.
- Author: Sonya B | T&C Leader
- Posted: May 2023
- The Hospitality Generation Gap
- Leadership
- The negative impact of Covid-19 on future hospitality generations and what can be done about it?
- Author: HL Editorial Team
- Posted: January 2023
- The Importance of Ergonomic Setups
- Well-being
- Office setups should be be a part of your business’s plan for employee well-being.
- Author: Anna C | Well-being
- Posted: February 2023
- The Outdated Approach in Leadership
- Leadership
- From the cradle to the cubicle, we devote more time to our shortcomings than to our strengths.
- Author: Szilvia O | L&D Leader
- Posted: March 2023
- The Peter Principle: Why Competence Declines
- Talent & Culture
- High performing doesn't necessarily mean high potential: why your boss may not actually be the best they can be.
- Author: Sonya B | T&C Leader
- Posted: July 2023
- The Ripple Effect Of Not Responding To Applicants
- Talent & Culture
- Why are so many companies not responding to all of their applicants and how does this impact your business?
- Author: HL Editorial Team
- Posted: February 2023
- Tips for a Hospitality Interview
- Talent & Culture
- Interviews can be nerve-racking. Use our tips to build confidence and make a great first impression.
- Author: Sonya B | T&C Leader
- Posted: January 2023
- To Coach or to Manage? Choosing a Style
- Leadership
- Coaching and managing are both leadership styles, but they differ in their focus and approach.
- Author: Sonya B | T&C Leader
- Posted: January 2023
- Upselling: Driving Incremental Revenue
- Business
- Upselling and cross-selling can be effective both for revenue management and customer satisfaction.
- Author: James P | Revenue
- Posted: February 2023
- What If We Look at What's Right with People
- Learning & Development
- The first step in using your strengths is to identify them. What are you naturally good at?
- Author: Szilvia O | L&D Leader
- Posted: March 2023
- Why Online Learning and How to Pick the Right One?
- Education
- Online learning can be a valuable tool to help you achieve your goals in a fast-paced and ever-changing industry.
- Author: HL Editorial Team
- Posted: February 2023
- Working Abroad: Opportunities in Hospitality
- Hospitality Life
- Getting an internship or job abroad can be a great way to gain valuable international experience and build your career.
- Author: HL Editorial Team
- Posted: February 2023